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Detailed List of Services
Refining Project Objectives
Business Process Design and Reengineering
Technology
Organizational Culture
People
Change
REFINING PROJECT OBJECTIVES
Clarifying goals and strategy
Leap Diagnostic
Leap Maintenance Diagnostic
Customer surveys and custom results reporting
Employee surveys and custom results reporting
Benchmarking
Expectations training and target creation
Measurement system design
Due Diligence Diagnostic (prior to sale, merger or acquisition)
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BUSINESS PROCESS DESIGN AND REENGINEERING [more]
Customized process definition
Process design/reengineering training
Process design/reengineering facilitation
Process documentation
Organizational structure
Process implementation - see Technology, see Change
Measurement system design and report integration
Tools to oversee process performance
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TECHNOLOGY
User specifications
High level system logic
Screen design
Report design
Process and report integration
Technical specifications
Vendor/system selection
Software modeling
Custom software development
System implementation - see Change
User coaching
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ORGANIZATIONAL CULTURE [more]
Structured interviews
Structured group discussion
Employee surveys and custom reporting
Cultural Characteristics Profile - current and required
Customized change management approach and facilitation
Conflict management
Performance tool assessment and reward analysis
Tools to maintain and grow the new culture
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PEOPLE [more]
Tools for selection, job matching, promotion, training, succession planning
Identification of exceptional leadership potential
Performance tool assessment and reward analysis
Job responsibilities/accountabilities/ competencies
Employee surveys and custom results reporting
Conflict management
Goal alignment
Executive search (in context of client engagement)
Presentations
Lunch & Learn
Executive Coaching [more]
- Development
- High potential
- Acclimation
Full-Potential Coaching [more]
3C Program [more]
Training and Workshops [more]
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CHANGE [more]
Cultural Characteristics Profile - current and required
Employee surveys and custom reporting
Customized change management approach
Vision development
Communication strategy
Case for Change
Structured group discussion
Change management training - see Training
Executive coaching [more]
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