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"Man's mind, once stretched by a new idea, never regains its original dimensions."
- Oliver Wendell Holmes
"Karen's ability to turn my focus to areas where I could develop within the corporate sphere was remarkable. I find I often ask myself, 'What would Karen say?' when faced with challenges. Going through the thought process that she began with me makes all the difference. Working with her was one of the best things I ever did."
- Coaching candidate
Senior management
"I am more afraid of an army of 100 sheep led by a lion than an army of 100 lions run by a sheep."
- Talleyrand
"Thanks to what we learned from Leap Strategies about business process, we had the best meeting we ever had. Everyone left the room charged, knowing their input was heard, what had to be done and by whom, and when it was due. It felt great! Two of us even gave each other high fives!"
- Michael Cosentino
VP Finance & Operations
Beaute Prestige International -
Division of Shiseido
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People
Executive Coaching
3C Program
Training and Workshops
People are the single most important determinant of an organization's potential for sustainable success. Because leaders shape the attitude and growth of all employees, excellent leaders are crucial at every level. When an organization confronts major change, powerful leadership and managerial skills are even more central to success.
Leap Strategies' work with your people produces concrete, measurable results that offer the opportunity for lasting positive impact. We help you build a pipeline of knowledge and talent within your organization, enabling you to meet new challenges as they emerge.
We build the management and leadership skills of your people through:
- Executive Coaching: Individual coaching and training addressing specific weaknesses or areas of opportunity. Most often offered to senior management. [more]
- 3C Program: A unique approach that combines training of Core and Customized topics with Coaching. Designed for new and existing lower and middle management. [more]
- Training and Workshops: Highly customized, interactive group skills training and education relating to your organization's specific needs. This forum creates dynamic opportunities for learning from the experiences of and interactions between group members. Customized for all employee levels. [more]
- Staff Assessments: This may include identifying exceptional leadership potential within the organization, as well as assessing staff for hiring, job matching, succession planning and promotion. We may also make specific recommendations on bringing in additional "outside" talent.
- Creating Alignment and Teamwork: In every aspect of our work we ensure that everyone involved understands the goals of the organization and their role in accomplishing them. Then we prepare your people to work together across department or division lines to achieve these goals. Our work with organizational culture and business process builds long-term alignment and collaboration.
- Presentations: We offer instructive and motivating presentations. For more information, contact us
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Executive Coaching
A vice-president who doesn't work effectively with peers.
A manager experiencing high employee turnover.
The director whose staff always works overtime and rarely meets targets.
The high potential director you want to take to the next level.
The chief executive who can't make things happen.
All may be candidates for executive coaching.
Leap Strategies' coaching process focuses on how the performance of the individual being coached affects the performance of the organization. The candidate's performance improves, not in the abstract, but in the context of the company's needs and goals.
We coach high potential executives to take them to the next level, as well as executives needing assistance with acclimation and those with weaknesses that are negatively impacting the organization
A typical coaching engagement includes:
- Establishing context: Developing an understanding of the client's reasons for providing coaching, the client's goals for the coaching process, as well as an initial picture of the impact of the candidate's performance on the organization.
- Conducting a verbal 360 degree review: Using a customized set of assessment questions to conduct individual interviews with the coaching candidate's manager, peers and direct reports. This process allows for follow-up questions, perception of body language, and skillful elicitation of honest responses even from the reticent and protective. We differentiate between the candidate's behavior and the interviewee's perception of that behavior through the discussion and analysis of examples.
- Creating a coaching plan: Working with the client and candidate to set performance goals and identify the types of projects and actions that will enable us to learn more and see the impact of the coaching process. Midway through the process, we evaluate the candidate's progress towards our goals and make adjustments as required. At the same time, we determine whether changes within the organization merit a refocusing of our coaching efforts.
Executive coaching typically includes one-on-one meetings, various types of shadowing, as well as candidate assignments. Our executive coaching is a combination of self-evaluation, education, guidance and the training of specific business skills.
We also offer our 3C Program which provides small groups of new and existing middle managers with a combination of training and coaching.
To learn about some of the results we have helped our clients achieve, see Case Studies
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3C Program
The 3C Program is a unique approach that makes managers more effective immediately. The program combines:
- Core topics that managers and leaders must know to achieve performance excellence
- Customized topics derived from interviews/questionnaire results, an understanding of the client's culture, and on areas of weakness identified during the course of the training.
- Coaching to enable participants to move past ineffective patterns of perception and behavior
This program provides a comfortable environment where participants can ask questions about the handling of specific circumstances, talk about what is difficult for them and identify factors impeding successful execution. Participants leave each session with an approach and tools they can immediately apply.
The 3C Program is designed for both new managers and existing managers at all levels. A typical program includes five 3-hour sessions, attended by four to six managers.
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Training and Workshops
Leap Strategies creates and delivers highly customized, interactive group training linked to the unique needs of the organization and the challenges facing the attendees. Group training is appropriate for all levels of personnel — senior leadership through supervisory staff.
Depending upon your needs, training can focus on skills relating to business processes, on management and leadership skills, on change readiness, or on all three.
Business Process
- Business Process Approach: Training provides a thorough grounding in the use of this very successful, inclusive approach to process design and problem resolution. People leave this training knowing how to immediately apply what they've learned in independent and group problem-solving.
- Business Process Design: Training provides an in-depth practicum in the analytic and engineering techniques used in designing excellent business processes, including flowcharting, measurement, and the integration of information technology.
Management and Leadership
Training addresses a range of issues based on the unique needs of your organization and your people, including:
- Improve Performance through Developmental Conversation: Training provides management with an understanding of their role in the professional development of their staff and the tools required to carryout this very important part of their job.
- Improve Performance by Raising Expectations: Training provides management with an understanding of how their expectations, starting at the moment of hiring, impact the professional development or stagnation of their staff.
- Qualitative Performance Assessment Problems and How to Fix Them: Training provides awareness of the many pitfalls of qualitative performance assessments and how to avoid them.
- Improve Performance by Asking the Right Questions: Training introduces a creative approach to designing processes and procedures that reach targets and prevent problems from reoccurring.
- Apply the Concept of Personal Quality to Improve Your Performance: Training provides the knowledge and tools required to identify the two types of performance quality — actual and ideal — and to reduce the gap in between.
Change
Leap Strategies trains management to lead successful change, addressing such issues as:
- Management's Role in Creating Successful Change: Training provides management with an in depth understanding of their role, before and during the change process, and the actions that must be taken to create successful change.
- Create Passion for Change: Training provides an understanding of the value of passion in creating true transformation and the basics required to generate it.
- Using Change to Your advantage: Training provides an understanding of what successful companies do when faced with major change.
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