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"Culture is the process by which a person becomes all that they were created capable of being."
- Thomas Carlyle
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Organizational Culture
"That's the way we've always done it."
"Everyone makes mistakes."
"Why am I first finding out now?"
"There's no point in talking to them. They just don't get it."
Statements like these reflect an organization's culture, and are intimately tied to its ability or inability to meet its performance potential. Cultural weaknesses like complacency, distrust, a lack of urgency, failure to take ownership, and an inward focus (versus a focus on the customer and the market) are barriers that keep an organization from achieving that potential.
Leap Strategies helps change the parts of your organizational culture that are holding your company back. We work with you to build an organization in which:
- Employees concentrate all of their knowledge, skills and creativity on meeting the goals of your organization
- The focus is outward and forward, driving innovation and rapid service/product development
- Open discussion and flexibility lead to the rapid and effective resolution of issues
- Urgency, execution and doing it right are a way of life
- Trust between organizational units leads to genuine collaboration
- Change is seen as positive
Leap Strategies creates cultural change through every aspect of our work. Our excitement about performance improvement is contagious. As we help individuals and teams resolve immediate problems through new approaches, they see the possibilities. At a certain point they "ignite," becoming change agents who spread the word throughout the organization. As we fine-tune cultural forces, employee behavior increasingly reflects the needs of the organization, allowing amazing changes to occur.
Among the approaches we use in this area are:
- Structured interviews
- Meeting facilitation
- Employee surveys
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- Customized change management approach
- Conflict Management
- Tools to maintain and grow the new culture
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To learn about some of the results we have helped our clients achieve, see Case Studies
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